Shelly & Brendan
Managing Directors
Hello! I’m Shelly, and along with my husband Brendan and children Steph & Lachie, we founded Azalea Home Support Services in 2021. We have now bought Coastal Community Support Services and taken over from 1 March.
Azalea Home Support Services is proudly 100% South Australian owned and operated. We are dedicated to offering personalised, high-quality support to both our clients and staff.
After years of experience in the Community Service sector, I witnessed firsthand how many individuals were left without the support they needed. This inspired me to start my own company, with the primary focus on enhancing the quality of life for clients. Our service is all about providing direct support and giving clients the power to control their own lives.
We are committed to keeping Azalea Home Support Services a manageable size to ensure we stay true to our core values, without losing sight of our mission. We are here to provide you with the care you need, when you need it most.
As the business continues to grow, rest assured that there will be no changes to the level of support we offer our clients. Any updates or changes will be communicated, and we look forward to continuing our work with clients, staff, and the community.
Education
- Undergraduate certificate in Community Support
- Certificate 3 Aged Care and Community Support
- Certificate 3 in Childrens services
- Epilepsy and Midazolam Training
- Current criminal check
- First Aid and CPR
- NDIS orientation module
- COVID infection control
- Children's neglect trained
- Children's clearances
- Older persons advocacy training
- NDIS Worker Screening
Experience
- Founder & Director of Azalea Home Support Services for 4 years
- Childcare Worker & Family Day Care for 25 years
Donna
Clinical Nurse Manager
(2nd In charge to Shelly)
Experience
- ICU nursing for the past 22 years
- Post Graduate Certificates in Community and Primary Health Care and Critical Care Nursing
- Specialised in Continence nursing.
- Advanced Life Support trained
- Mental Health First Aider
- NDIS Worker modules
- Working with Children Clearance
- Responding to abuse and neglect
- NDIS Worker Check
About Donna
The Clinical Nurse Manager, with 22 years of ICU nursing experience, is the second-in-charge to Shelly. Originally from Edinburgh, Scotland, she has a strong background in critical care and community health.
She holds Post Graduate Certificates in Community and Primary Health Care and Critical Care Nursing, focusing on Continence Nursing. She is Advanced Life Support trained, a Mental Health First Aider, and has completed NDIS Worker modules and a Working with Children Clearance. Beyond clinical expertise, she is passionate about providing personalised and compassionate care, offering services like wound care, catheter care, continence assessments, diabetes support, and education.
I live locally by the beach with my husband, three children, and our little dog, Pippa, and enjoy taking beach walks together.
Lauren
Team Leader (Mon, Tues, Thurs & Fri)
Experience
- Certificate 3 in Business Administration
- Diploma in Human Resource Management
- SCHADS Awards expertise
- NDIS experience
- Mental Health and Recovery principles
- Mental Health First Aid Training
- First Aid & CPR
- NDIS Worker Modules
- Police Clearance
- Working With Children Clearance
- Manual Handling
About Lauren
Lauren is an empathetic and dedicated administration professional, holding a Certificate 3 in Business Administration and a Diploma in Human Resource Management.
She has a proven track record of delivering exceptional customer service, complemented by extensive experience in administration, rostering, and data management.
Outside of work, Lauren is a proud mother of twin girls who keep her busy.
Kristen
Events & Project Manager
Email: pm@coastalcss.com.au
Experience
- Events & Expos
- Marketing Campaigns
- Travel and Respite Packages
- Socials / Website
- Networking
- Media
- Promotions
- Grants/ Awards
- Administration
- Business Development
About Me
Kristen in our Marketing, Events and Special Projects Manager. She works across a multitude of facets of our business.
Kristen has come from an Events, Arts and Council background and has worked locally and internationally on Major Events.
She is busy with two little people at home and enjoys the beach, wineries, family time and travelling.
Rebecca
Cleaner
Experience
- Over 12 years experience in Aged Care housekeeping services
- Laundry services
- Cleaning
Certificates
- Experience in dementia
- Clearances
- Autism Awareness & Communication Presentation
- Manual handling
- Food safe
- Covid vaccinated
- First Aid & CPR
About Rebecca
With attention to detail Bec will be able to carry out household cleaning and general household duties such as laundry etc.
Tom
Support Worker (Southern Suburbs)
Experience
- Qualified Surfing Instructor
- Extensive knowledge and experience around water, surfing and children
- Taught with Vacswim & Surf Babies
- Current Surf Life Saver at Moana SLSC
- Has training in Inclusive Beaches
- Has current First Aid & CPR certificates
- Epilepsy and Midazolam Training
- NDIS induction module
- COVID safe
About Tom
Tom brings a wealth of knowledge and enthusiasm to aquatic education. His specialty is water safety and making sure children can enjoy the wonders that come with being in, around or near water such as kayaking, snorkeling or surfing - while learning key motor skills at the same time!
With his experience as both an educator and mentor, he provides all necessary equipment for kids to have an enjoyable yet safe experience.
Sherry
Support Worker & Cleaner (Southern Suburbs)
Experience
- Personal care
- Manual handling/lifters
- Aged care
- Cleaning & domestic duties
- Qualified cook
- Epilepsy and Midazolam Training
- Trained in cake decorating
- NDIS Workers module
- Covid trained
- NDIS clearance
- Vaccinated
About Sherry
Sherry has bubbly personality and enjoys being around people. She also has a passion for classic cars, and rebuilding them.
Helen
Support Worker (Southern Suburbs)
Experience
- Current criminal check
- First Aid and CPR
- NDIS orientation module
- COVID infection control
- Covid Vaccinations
- Epilepsy and Midazolam Training
- Cert 3 Aged Care
- Mental health
- Personal Care
- Domestic Duties
- Food Safety
- Dementia Training
- Assist with Medication 2024
- Manual Handling/Lifters
About Helen
Helen enjoys the outdoors and doing the Park Runs. She loves to spend time with her dogs and Grand children, and generally just enjoys life!
Ellie
Cleaner
Experience
- First Aid & CPR
- NDIS modules
- Covid vaccinated
- Autism Awareness & Communication Presentation
- Domestic duties
- Epilepsy Training
About Ellie
Ellie has been cleaning for many years in a hospital.
Karen
Support Worker (Southern Suburbs)
Experience
- Certificate 3 in Disability
- Certificate 3 in Community Services, Disability Services
- Vulnerable Persons related Employment Screening
- Aged Care Sector employment screenings
- First Aid & CPR
- NDIS Worker Modules
- Working With Children Clearance
- Personal Care experiences
- Police Clearance
- Manual Handling
- Covid Vaccinated
- Epilepsy Training
About Karen
Karen has been in disability for 20 years. She has a certificate 3 in Disability, senior First Aid and Midazolam training.
Karen loves nature, gardening, caring for her indoor plants and breeding Monarch Butterflies. She also loves to relax with a jigsaw puzzle.
Simon
Support Worker (Eastern Suburbs)
Experience
- Certificate 3 in Individual Support Worker - Aged and Disability
- Diploma in Business IT Analyst - specialising in database programming with application software
- Manual Handling
- Covid vaccinated
- First Aid and CPR trained (2024)
- NDIS Worker Checked
- Working with Children Check
- Epilepsy Training
- Medication administration trained
About Simon
Simon has travelled extensively within Australia and overseas for work, working in IT.
Simon is fluent in German and lived in Germany for 10 years.
Simon loves walking, hiking, bike riding, swimming and gardening.
Danielle
Cleaner (Northern Suburbs)
Experience
- Autism Awareness & Communication Presentation
- Covid vaccinated
- Clearances
- CPR
- NDIS modules
- Domestic cleaning
About Danielle
Dani is caring, understanding & hardworking. Dani has years of experience in domestic cleaning and loves it.
Dani enjoys camping, exploring, and everything outdoors.
Samantha
Support Worker (Southern Suburbs)
Experience
- Certificate 3 in Individual Support
- First Aid & CPR
- NDIS worker screening
- Personal Care inc. medication administration and peg feeding.
- NDIS Worker Modules
- Police Clearance
- Working With Children Clearance
- Manual Handling
About Samantha
Samantha is an experienced support worker with eight years in the field, specialising in ASD and mental health. As a single mom of three and a caregiver for her elderly mother—who lives with her and navigates PTSD, agoraphobia, and anxiety—she brings a wealth of personal and professional experience to her role.
A passionate advocate for helping others achieve their goals, no matter how small, Samantha is well-versed in neurodiversity and has a deep understanding of mental health challenges, having navigated her own dyslexia. Her positive outlook on life shines through in everything she does.
Outside of work, Samantha enjoys gardening, indulging in her love for coffee, and caring for her two dogs and one cat. She also loves to keep things interesting by frequently changing her hair color, keeping her clients guessing and adding a touch of fun to her interactions.
Kirk
Support Worker (Southern Suburbs)
Experience
- Certificate 3 Individual Support Disability
- Qualified Chef
- PART Aggressive/ Challenging Behaviors
- Nationally Coordinated Criminal History Check- Certificate
- Provide First Aid including CPR
- Entry into Care Roles Skill Set
- DHS Screening NDIS Worker Check
- NDIS Worker Orientation Module
- NDIS Supporting Effective Communication Module
- DHS Working with Children Check
- Manual Handling
- CPI Safety Intervention
- Provide Cardiopulmonary Resuscitation trained
- Administering Medication
- Infection Prevention and Control training
About Kirk
Kirk has over three years of experience in the disability sector, with a diverse background in catering and over 25 years in the culinary industry. His passion for making a difference in people with disabilities has led him to transition into disability support. Kirk's mature background, including 30 years of marriage and raising two sons, military service, and a stint as a chef and baker, has shaped his resilience and creativity.
Outside of work, Kirk enjoys hobbies like fishing, cooking, baking, and gardening, and is an avid fan of the NRL, showcasing his enthusiasm for teamwork and community spirit.
Lochie
Safety & Administration Officer
Experience
- First Aid & CPR
- Medication trained
- Drivers Licence
- IT specialist
About Lochie
Lochie is a true all-rounder who brings a fun, caring, and upbeat energy to the team every day. Known as the go-to IT guru with a fantastic taste in music and excellent driving skills, Lochie is always ready to jump in and help wherever needed.
With qualifications in First Aid and medication administration, plus a full driver’s license, Lochie is both skilled and dependable.
Outside of work, he’s passionate about live theatre, acting, and gaming, and he loves spending time with his dog and exploring the world of science.
What matters most to Lochie at work is creating a space where clients feel safe and welcome, the job gets done right, and everyone enjoys themselves along the way.
Karen
Support Worker (Southern Suburbs)
Experience
- Cert 3 in Aged Care
- Cert 3 / 4 in Disability Support
- First Aid & CPR
- NDIS Worker Modules
- Police Clearance
- Working With Children Clearance
About Karen
Karen is a 58-year-old woman living in Old Noarlunga. She has a daughter and a son, both of whom live independently. After caring for her husband for the past four years, following his passing eight months ago, Karen is now looking forward to re-entering the workforce.
She is eager to support others and make a positive contribution to the community. In her free time, Karen enjoys boxing, strength and conditioning training, swimming, gardening, and cooking.
Sandra
Support Worker (Southern Suburbs)
Experience
- Certificate 3 in Aged Care.
- Certificate in Dementia Care.
- First Aid & CPR
- Pharmacy Guild Course
- NDIS Worker Modules
Police Clearance - Working With Children Clearance
- Personal Care experiences
- Police Clearance
- Manual Handling
- Covid Vaccinated
- Epilepsy Training
About Sandra
Sandra has extensive experience in Support in Aged Care. She is looking forward to transferring her skills to support our participants.
Sandra loves the ocean, she is a nature lover, swimming, walking watching the sunsets and eating wonderful seafood.
Sandra is an avid Rugby Union fan, go the Mighty All Blacks!
Angelina
Cleaner
Experience
- Certificate II in Hospitality
- Certificate II in Skills for Work and Vocational Pathways
- Certificate in Business and Retail Skills
- Academic Award for High Achievement
About Angelina
Angelina is a reliable, honest, and hardworking individual who values simplicity and strives to make a positive difference in the lives of others. She maintains a clean and safe environment and always aims to treat those around her with respect and kindness—hoping to make someone’s day a little easier.
Angelina holds several qualifications, including:
Her long-term career goal is to pursue a career in nursing. In her free time, Angelina enjoys walking on the beach, playing video games, sewing, and DJing.
Megan
Support Worker (Southern Suburbs)
Experience
- Qualified Biomedical Scientist
- Masters of Biochemistry
- Diploma in Childcare
- First Aid & CPR
- Anaphylaxis & Asthma trained
- Medication Administration training
- NDIS Worker check
- Working with Children Check
About Megan
Megan is a dedicated wife and mother of two daughters. Originally from South Africa, she lived there for 26 years before moving to the UK for 10 years. For the past 15 years, she has called Australia home. Megan holds a Master's in Biochemistry and a Diploma in Childcare. Although she is a qualified biomedical scientist, she transitioned into childcare to support children's growth and development.
She enjoys traveling with her family, reading, walking her dogs, Loki and Pickles, swimming, watching movies with her daughters, doing reformer Pilates, and engaging in crafts.
Megan is passionate about supporting others in achieving their goals, fostering independence, and creating a warm, friendly, and patient environment. She values kindness and is committed to helping others thrive.
Steven
Mental Health Support Worker (Southern Suburbs)
Experience
- Certificate 4 Mental Health
- First Aid & CPR
- Therapeutic Crisis Intervention Training
- Kidsafe SA Infant Safety
- Safe Environments for Children and young people (through their eyes)
- Diploma of Mental Health
- RRHAN -EC (full certification)
- Covid Marshall
- NDIS Worker Modules
- Police Clearance
- Working With Children Clearance
- Manual Handling
- Covid Vaccinated
About Steven
Steven is of Scottish heritage who has lived in Australia for 12.5 years, enriching his community engagement with his diverse background.
He is passionate about youth work, leveraging his personal experiences with ASD and ADHD. He holds a Certificate IV in Mental Health and is trained in Therapeutic Crisis Intervention, allowing him to provide effective support to young people.
An avid sports enthusiast and motorcycle rider, Steven values personal growth and strives to be his best self.
Adrian
Support Worker (Southern Suburbs)
Experience
- Certificate 3 in Disability Support (Government)
- First Aid & CPR Trained
- NDIS Worker Modules
- Working With Children Clearance
- Government: Information sharing guidelines
- Personal Care
- Police Clearance
- Manual Handling
About Adrian
Adrian is a highly experienced professional with a Certificate III in Disability from the Government and 15 years of experience working with the Department of Human Services in Community Housing.
With a deep understanding of individuals with disabilities, Adrian has a deep understanding of their needs and challenges.
Born in the UK, Adrian brings a wealth of life experience and maturity to his role. He is a proud grandfather to ten grandchildren who he loves to take 4wd driving and camping, and an avid practitioner of Brazilian Jiu-Jitsu and karate.
Saxon
Support Worker
Experience
- Certificated 4 in Mental Health
- Mental Health First Aid Australia
- First Aid & CPR Trained
- Dept of Education - Abuse and Neglect training
- Working With Children Clearance
- Police Clearance
- Manual Handling
About Saxon
Saxon is an education and coaching professional with mental health training and experience.
Saxon has contagious energy and is passionate about football and mentoring young people and adults. Saxon loves to build meaningful rapport with everyone that he works with.
Matthew
Trainee Support Worker
Experience
- Certificate 3 in Individual Support (Disability) - Studying
- First Aid & CPR
- NDIS Worker Modules
- Police Clearance
- Working With Children Clearance
About Matthew
Matthew is a trainee support worker based in the southern suburbs. Originally from McLaren Vale, he moved to Darwin after completing school to pursue a plumbing apprenticeship.
Matthew now holds a Certificate III in Plumbing and has spent the past few years providing care for his grandpa, gaining valuable experience in supporting others and deciding to move into Support work.
In his personal time, Matthew enjoys surfing, fishing, cooking, and walking, all of which reflect his love for outdoor activities and a hands-on lifestyle.
He is passionate about making a positive difference in the lives of others and is excited to bring his skills and caring nature to his new role.
Nicole
Support Worker
Experience
- Certificate 3 in Individual Disability Support
- First Aid & CPR Trained
- NDIS Worker Modules
- Working With Children Clearance
- Police Clearance
- Manual Handling
About Nicole
Nicole is an enthusiastic mother of three, happily married to her husband of 21 years.
With a strong background in aged care, she is now excited to be transitioning into the disability and mental health sector.
Nicole is deeply involved in Surf Life Saving at the beach, as well as supporting the Adelaide Crows Football team and Port Noarlunga Football Club. Above all, she loves spending quality time with her family.
Nicole’s goal is to provide the highest standard of care, always prioritising safety while ensuring there's plenty of room for fun and enjoyment along the way.
Amanda
Support Worker
Experience
- Diploma in Community Services
- First Aid & CPR
- NDIS Worker Modules
- Manual Handling
- National Police Clearance
- Working With Children Clearance
About Amanda
Amanda is a dedicated mum of two beautiful young children who keep her on her toes and inspire her every day. With a diverse background in both health and real estate, she has had the privilege of working with people from all walks of life, which has enriched her ability to connect with others.
Naturally empathetic and caring, Amanda brings a positive, can-do attitude to everything she does. Her strong management skills and attention to detail ensure that she can support her clients to the highest standard, always striving to make them feel heard, valued, and at ease.
When not balancing work and family life, Amanda enjoys horse riding, indulging in Italian cuisine, and spending time outdoors with her loved ones. Her passion for helping others and her dedication to providing the best service possible is always at the forefront of her work.
Jess
Support Worker
Experience
- Certificate 3 in Individual Support (in training)
- First Aid & CPR Trained
- Working With Children Clearance
- Police Clearance
- Medication administration
- Infection Prevention and Control
About Jess
Jess is an experienced Support Worker and Cleaner with a diverse background supporting both adults and children with a variety of needs, including ASD, ADHD, sensory processing, neurodivergence, mental health conditions, PDA, MS, dysphasia, and medication administration.
As a mum of two girls, she enjoys spending time with family, baking, cooking, and promoting healthy nutrition. Jess is particularly passionate about catering to her daughter’s specific dietary needs due to her lung condition. With a strong love for organisation, she’s dedicated to helping others achieve their goals and improving their well-being.
Sophie
Support Worker (Southern Suburbs)
Experience
- Certificate 3 in Individual Support
- Cert 4 in Community Service
- First Aid & CPR certificate
- Manual Handling
- Food Safe
- Working with Children clearance
- NDIS worker screening
- Infection control certificate
- Police clearance
- Medication administration
About Sophie
Sophie has a happy, bubbly personality and a strong work ethic, and she takes great pride in everything she does. Sophie has been working as a Support Worker for four years and is passionate about making a positive impact. Sophie loves spending time outdoors, especially camping, and enjoy coffee, wine, travelling, food, cars, and time with family.
Carl
Support Worker
Experience
- Certificate 4 in Youth Work and Juvenile Justice
- Associate degree in Primary Health & Wellbeing
- Diploma of Interior Degree
- Working With Children Clearance
- First Aid & CPR Trained
- Police Clearance
About Carl
Carl is a dedicated family man, married with a four-year-old son and another on the way. He holds a Certificate IV in Youth Work along with an Associate Degree in Primary Health and Wellbeing.
For the past four years, Carl has worked as a Therapeutic Youth Worker at Junction Australia, where he applies his expertise to support and empower young people.
Outside of work, Carl enjoys spending quality time with his family, playing football, and dining out. In his professional life, he is committed to doing his best, consistently aligning his actions with his values and beliefs when working with clients.
